Submit a request

Please describe issue or question in a few words. **IF YOU ALREADY HAVE A TICKET OPEN FOR THIS ISSUE, PLEASE DO NOT OPEN A NEW TICKET**

If you have taken some steps to help solve the issue that you are having, please include the steps you have taken within your ticket.

Please let us know what this ticket is about by picking the option that most closely matches your issue or question. This will help us give the best help possible.

Please enter your ZIP code. this will help us pinpoint a local area.

Please let us know the other carrier involved.

Let us know the number you are trying to transfer. (format example ###-###-####)

How would you like the Caller ID Name to look?

Let us know how frequently this issue happens. This will help us understand the issue and find a solution.

Please let us know where you are experiencing the issue. This helps us narrow down the possibilities.

Republic is a hybrid service merging together cellular and WiFi calling, texting and Internet/Data. It really helps us to narrow down the issue if we know which network(s) is most affected.

When having issues with texting, it is important to understand the app being used. Note: We typically suggest the Google Messenger app on all phones with Android 5.x or greater. The default Android or Samsung messaging apps on Android 6.x or greater are NOT recommended.

Tell us how you feel about new technology. Do you love all things high-tech, is it just a tool you use and do not think about it much or do you avoid it whenever possible. This question can help us better understand how we should provide support to best meet your needs.

Please carefully choose which phone you are having an issue with or question about. This is very important! If the issue is occurring with multiple phones, just choose the phone you use. If you do not have a Republic phone, choose "None".

If you have more than one phone please let us know the phone number of the phone or the account affected. (Ex. ###-###-####) Note: please do not leave spaces at the end of the the number.

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