A phone purchased from a wireless provider may be locked, allowing it to only operate on that specific provider's network. Unlocking the device would allow the device to operate on another provider’s network.
AT&T Device Unlock Instructions:
- You can visit att.com/deviceunlock to request a device to be unlocked
- To check the unlock status of a device and submit a device unlock request, contact your provider | 1-800-331-0500
Verizon Device Unlock Instructions:
- Devices purchased from Verizon are locked for 60 days after purchase
- To check the unlock status of a device and submit a device unlock request, contact your provider | 1-888-294-6804
T-Mobile Device Unlock Instructions:
- Devices purchased through T-mobile must be active on the T-Mobile network for at least 40 days on the requesting line
- To check the unlock status of your device online:
- Log in → Accounts → Check device unlock status
- To check the unlock status of a device and submit a device unlock request, contact your provider | 1-800-937-8997
Boost Device Unlock Instructions:
- Devices purchased through Boost must have been active for at least 12 months
- To check the unlock status of a device and submit a device unlock request, contact your provider | 1-833-502-6678
Cellcom Device Unlock Instructions:
- Although Cellcom’s phones are unlocked, customers must purchase their device at full retail price, fulfill their contract or pay an early termination fee (ETF) before the device can be taken to another carrier
- To check the unlock status of a device and submit a device unlock request, contact your provider | 1-800-236-0055
Consumer Cellular Device Unlock Instructions:
- To unlock a device purchased from Consumer Cellular, it must be paid in full and must have been active for at least 6 months
- To check the unlock status of a device and submit a device unlock request, contact your provider | 1-800-656-4460
Cricket Device Unlock Instructions:
- Devices purchased through Cricket must have been active for at least six months of paid service on that device.
- To submit an unlock request, log in to your online account online, navigate to Account Settings, select Get Code and follow the prompts or contact your provider
- To check the unlock status of a device and submit a device unlock request, contact your provider | 1-800-274-2538
Metro by T-Mobile Device Unlock Instructions:
- Devices purchased through Metro by T-Mobile must be active for at least 180 days
- To check the unlock status of a device and submit a device unlock request, contact your provider | 888-863-8768
Spectrum Mobile Device Unlock Instructions:
- Devices purchased through Spectrum Mobile must be paid in full and active for 60 days
- To check the unlock status of a device and submit a device unlock request, contact your provider | 833-224-6603
Straight Talk Device Unlock Instructions:
- Devices purchased through Straight Talk must have been active on Straight Talk Service for no fewer than 12 months. For devices activated with new Straight Talk service on the Verizon network on or after November 23, 2021, the device will be automatically after 60 days
- To check the unlock status of a device and submit a device unlock request, contact your provider | 1-877-430-2355
Tracfone Device Unlock Instructions:
- Devices purchased through Tracfone must have been active on Tracfone Service for no fewer than 12 months. For devices activated with new Tracfone service on the Verizon network on or after November 23, 2021, the device will be automatically after 60 days
- To check the unlock status of a device and submit a device unlock request, contact your provider | 1-800-867-7183
US Cellular Device Unlock Instructions:
- Devices purchased from US Cellular are locked for 120 days after purchase. US Cellular may unlock a device upon request if it has been paid in full.
- To check the unlock status of a device and submit a device unlock request, contact your provider | 888-944-9400
Visible Device Unlock Instructions:
- Devices purchased from Visible are locked for 60 days after purchase
- To check the unlock status of a device and submit a device unlock request, contact your provider by chat on the app or in web
Xfinity Mobile Phone Device Unlock Instructions:
- Devices purchased through Xfinity Mobile must be paid in full and have been active at least 60 days
- To check the unlock status of a device and submit a device unlock request, contact your provider by chat online