Symptoms
- 5.0 activation
- Two 5.0 service lines
- One service line ported, second one needs to be updated or submitted
- Line 1 showing instead of line 2
Environment
- 5.0 activation
- Two 5.0 service lines
Resolution
Our online system will show only one service line when submitting a number transfer in this situation as the other line on the account has already gone through and doesn't need to be resubmitted.
Additional Notes
How to Update Your 5.0 Number Transfer
Article Created From
- 2253605