How to Upgrade from Legacy 1.0 and 2.0 Plans (Including DEFY) to our 5.0 Plans

1. To order your plan, log into your account at account.republicwireless.com.
2. Click My Account
3. Click Manage my Plan in the black menu area on the left
4. Click Change Plan
5. Click Build Plan - this will take you to the online store
6. Select the Number of Lines (up to five lines) 
7. Select the plan you want (Need/Want/Go) by clicking the appropriate Get Plan button
   Note: Plan purchase includes your new 5.0 SIM card(s)
8. In the cart preview that slides onto the page, select Shop Phones if you plan to purchase a phone from our online store. Add the appropriate number of phones to your cart. Select I'll use my existing phone if you plan to purchase your new phone elsewhere.
9. Click View Cart
10. Review the cart carefully and click Checkout
11. Complete checkout to pay for your new plan(s) and phone(s)
12. When your order arrives, you will move your current number(s) to your new plan by following the steps to activate your new plan on a legacy account, below.

Because 5.0 accounts can only have a maximum of five phone lines per account, you will have to upgrade your service lines individually or in groups of up to five on new accounts until you have only one or two lines left on your legacy account. Those remaining one or two lines can be upgraded using the steps in the section above.

1. Go to the Plans page of our Online Store
   Note: For a detailed guide to using the online store, see: How to Use the Online Store
2. Select the number of people (phones) you want on your new account (up to five)
3. Select the plan for your new account. See Republic 5.0 Plans for details.
4. Select the phone(s) for each plan, or click "I'll use my existing phone" to continue without buying a phone.
   Note: Plan purchase includes your new 5.0 SIM card(s).
5. Proceed to checkout and create a new account. Do not log in with your legacy account credentials.
6. Continue through checkout by following the prompts.
7. Submit your order. 
8. When your order arrives, move your current number(s) to the new plan(s) by continuing with the steps to activate your new plan(s) on new accounts, below.

1. When your order arrives, open all the boxes. Do not discard the plastic, credit-card-sized SIM card carrier; you will need it.
2. Install your SIM Cards
3. Turn the phone(s) on and set it/them aside
4. Go to republicwireless.com/activate
5. Sign in with your legacy account’s email address and password
6. Review the process and click Get Started
7. Notice the phone number that is shown. You'll be moving that phone number to your new SIM card.
8. Click the Select ICCID dropdown and click Enter a Different ICCID.
9. Enter the SIM card’s ICCID from the back of the credit-card-sized SIM card carrier
   Note: See How to Locate the ICCID of a SIM for additional help
10. Click Continue
11. Repeat steps 7 through 10 for your second line
12. Click Submit Activation
13. Check your email inbox for important updates on the activation progress.
14. Important information you need to know and steps you need to take after activation can be found in these articles:
    • Temporary Service Issues after Moving from a 4.0 or Older Plan to a Republic 5.0 Plan
    • When replacing your phone: Important Post-Activation Steps When Replacing Your Phone While Upgrading From a Legacy Republic Plan to a 5.0 Plan
    • When keeping your phone: Important Post-Activation Steps When Keeping Your Phone While Upgrading From a Legacy Republic Plan to a 5.0 Plan
    • If your phone was purchased elsewhere (BYOP) or purchased from Republic before 12/1/22 see Finish Setting Up Your Phone for important steps to enable data services and MMS
    • How to Set Up Voicemail on a 5.0 Phone

1. When your order arrives, open all the boxes. Do not discard the plastic, credit-card-sized SIM card carrier; you will need it.
2. Install your SIM card(s)
3. Turn on the phones and set them aside
4. Go to republicwireless.com/activate
5. Sign in with your 5.0 account’s email address and password
6. Review the process and click Get Started
7. Click the Select ICCID dropdown and click Enter a Different ICCID.
8. Enter the SIM card’s ICCID from the back of the credit-card-sized SIM card carrier
   Note: See How to Locate the ICC ID of a SIM for Additional Help
9. Click Continue
10. Select Keep my Number
    • Enter your name, PIN, and billing info exactly as it is saved on file in the Account Portal.
    • Your account number is your 10 digit phone number with no punctuation
    • Select “other” in the carrier drop-down
11. Repeat steps 7 through 10 for your second line
12. Review your lines and phone numbers and make any additional edits. Click Submit Activation.
13. Check your email inbox for important updates on activation progress.
14. Important information you need to know and steps you need to take after activation can be found in these articles:
    • Temporary Service Issues after Moving from a 4.0 or Older Plan to a Republic 5.0 Plan
    • When replacing your phone: Important Post-Activation Steps When Replacing Your Phone While Upgrading From a Legacy Republic Plan to a 5.0 Plan
    • When keeping your phone: Important Post-Activation Steps When Keeping Your Phone While Upgrading From a Legacy Republic Plan to a 5.0 Plan
    • If your phone was purchased elsewhere (BYOP) or purchased from Republic before 12/1/22 see Finish Setting Up Your Phone for important steps to enable data services and MMS
    • How to Set Up Voicemail on a 5.0 Phone