How to Clear the App Data (Storage) on the Phone Application

Objective

  • To clear the cache on the Phone app

Environment

Procedure

  1. Open Settings
  2. Tap Apps & Notifications
  3. Tap App info
    • For Android 10 and higher, tap See all ## apps (## will be a different number for each phone)
  4. Tap Phone
  5. Tap Storage or Storage & cache
  6. Tap Clear storage
  7. Tap OK to delete app data
    • Note: On some phones you will not need to tap OK
    • Note: This will not remove any of your personal content or call history from the phone
  8. Use the Home button or Back button to exit the Settings app

 

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