How to Reset Visual Voicemail

Objective

  • Reset Visual Voicemail

Environment

Procedure

    1. Open the Phone app
    2. Tap the three-dot menu icon
    3. Tap Settings
    4. Tap Voicemail
    5. Tap Visual Voicemail
    6. Tap the Visual Voicemail toggle to disable Visual Voicemail and confirm by tapping turn off
    7. Tap the same toggle to turn it back on
    8. Tap the back button twice to exit the Phone app's settings menu
    9. Tap the back button twice to exit the Phone’s settings menu.
      Note: You may still see a persistent message about activating Visual Voicemail. This message can be ignored.
      Note: You may see an introducing Visual Voicemail screen instead of your voicemail messages. Tap OK, got it to remove that screen

 

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