Help Ticket History Is Not Loading

Symptoms

  • “Fetching your ticket” shows with a continuous waiting wheel indicator.

Environment

  • Republic Account
  • Viewing Help Ticket History

Resolution

Option 1: Clear Cache and Cookies in Browser (Recommended)

  1. Clear the cache, cookies, and history of your web-browser:
  2. View Help Ticket History

Option 2: Use an Incognito Window in Chrome

  1. Open Incognito window in Chrome
  2. View Help Ticket History

Option 3: Use a Different Web Browser

  1. Open a different web browser
  2. View Help Ticket History

Option 4: Use a Different Device

  1. Use a different device to access and View Help Ticket History

Additional Notes

What Browsers Work Best with Your Website?


Article Created From

  • 2130173

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