Callers Hear My Voicemail Greeting Followed By "Is Not Available. Please Leave a Message"

Symptoms

  • Voicemail has both the custom greeting and part of the default greeting

Environment

  • Republic Wireless

Resolution

Rerecord your custom greeting in the greeting section of the voicemail recording section.

Cause

The Name section will play the default message, "Is not available. Please leave a message". To only have your personal greeting you'll want to use the Greeting section (Greeting is on white background, Name is on gray background)

 


Article Created From

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