Some Companies, Such as the Hospital, Are Calling a Different Number to Reach Me

Symptoms

  • Republic Wireless number is not the number called to reach your phone
  • Hospital lists a different number for call confirmation

Environment

Resolution

  1. Republic Wireless service is working as designed
  2. We recommend reaching out to these companies to see if they can change the number they have on file for you to your Republic number

Cause

In order for Hybrid Calling to work, Republic assigns a routing number to your phone that is used behind the scenes when making/receiving cellular calls. It's this routing number that they have for you and have called to reach your phone.

Additional Notes

For more information on your Republic Service and our Hybrid calling, please see: My Republic Service


Article Created From

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