Google Voice Causes Duplicate Message Threads in Google Messages

 

Symptoms

  • Incoming texts to the Google Voice number create a duplicate thread in Google Messages

Environment

  • Google Voice

Resolution

  1. Open Google Voice app
  2. Tap 3-line menu (upper left) 
  3. Tap Settings
  4. Disable Forward messages to linked numbers

Cause

Message forwarding causes duplicate messages to appear in Google Voice and Google Messages

Additional Notes

Google Voice message forwarding will end in July 2021. 


Article Created From

  • 2113054

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