"Activating Visual Voicemail" Message in Phone App


  • "Activating Visual Voicemail" message
  • Visual Voicemail is working


  • Phone by Google app
    • Version 60.0.352032784
  • GSM


  1. Open their Phone app
  2. Tap the three vertical dots in the upper right
  3. Tap Settings 
  4. Tap Voicemail 
  5. Move the Visual voicemail slider to the left so it's grey
    • Even though it's turned off, Visual Voicemail will still work.


  • A recent update to the Phone by Google App added a new Visual Voicemail feature that doesn't currently work with our service

Article Created From

  • 2057977

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