Why Was I Charged for One Month When My Annual Payment Was Set to Auto-Renew?

Environment

  • Billing
  • Annual Payment Option

Answer

The annual payment option bill did not go through. The annual payment option is than canceled and is automatically switched back to monthly payments immediately.

Additional Notes

You will need to sign up for the annual payment option again and it will begin on your next bill cycle date: How to Switch to the Annual Payment Option


Article Created From

  • 2011826

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