Simple Mobile PIN Exception Message

Symptoms

  • Port order is being rejected for an invalid "PIN"

Environment

  • Porting a number to Republic Wireless from Simple Mobile

Resolution

  1. Reach out to Simple Mobile to confirm the PIN
  2. Go to your email and locate the "Phone Number Port Exception" email
  3. Reply back with the PIN

Cause

Simple Mobile rejected the port order due to an invalid PIN

Additional Notes

You will need to reach out to Simple Mobile's customer service at 1-877-878-7908 


Article Created From

  • 2007837

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