How to Find the Network (SIM) Status Menu on an LG Stylo 5

Objective

• To provide diagnostic information from the network (SIM) Status menu to Republic Help

Environment

• LG Stylo 5

Procedure

1. Turn WiFi off
2. Open the Settings app
3. Tap System
4. Tap About phone
5. Tap Network
6. Take a screenshot of the information and attach to your existing Help Ticket
7. Confirm the exact street address where the screenshot is taken

Additional Notes

1. dBm - The Power of the signal measured in decibels.
   • -50 to -79 dBm = Great signal
   • -80 to -99 dBm = Average signal
   • -100 to -120 dBm = Weak signal
   • 0 = no signal, or a malfunctioning antenna
2. asu - Another unit for power measure used in radio (or cell phone) testing.
   • 21 - 96 asu = Good signal
   • 11 - 20 asu = Fair signal
   •   0 - 10 asu = Weak signal
   • 99 or 255 = not known or not detectable