Incoming Calls Show as Private Numbers on a Huawei Ascend 5W

Symptoms

  • Incoming calls show as Private Numbers on a Huawei Ascend 5W

Environment

  • Huawei Ascend 5W

Resolution

  1. Tap Settings
  2. Tap More
  3. Tap Mobile network
  4. Make sure that Mobile data always on is enabled (make sure the slider is to the right)
  5. Disable VoLTE by sliding the slider to the left

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