Incoming Calls Show as Private Numbers on a Huawei Ascend 5W

 No longer supported

The phone(s) described in this article can no longer be activated with Republic. Please see Republic Wireless Phones for information on currently supported phones.

Symptoms

  • Incoming calls show as Private Numbers on a Huawei Ascend 5W

Environment

  • Huawei Ascend 5W

Resolution

  1. Tap Settings
  2. Tap More
  3. Tap Mobile network
  4. Make sure that Mobile data always on is enabled (make sure the slider is to the right)
  5. Disable VoLTE by sliding the slider to the left

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