Not All Service Lines Visible When Activating a 1.0/2.0 Phone as a Replacement

Symptoms

  • One or more service lines not showing as an option when activating a replacement

Environment

  • Republic Wireless 1.0/2.0 phones
  • Republic Wireless 3.0 phones on the Annual Payment Option

Resolution

  1. Choose a 3.0 phone to activate on this plan or contact Republic Wireless Help

Cause

A 1.0/2.0 phone cannot be activated as a replacement for a 3.0 phone enrolled in the Annual Payment Option.


Article Created From

  • 1984879

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