Pixels on Android 11 Drop WiFi Calls with Microphone Sharing Error Message

Symptoms

  • WiFi calls are dropped and may receive an inbound call appearing to be "from" the other party, reconnecting the original call
  • Outbound WiFi calls may fail to set up
  • An error message indicating that another app is using the microphone and won't share may be displayed

Environment

  • Pixel phones
  • Android 11
  • WiFi calling

Resolution

  1. Open the Google Play Store app
  2. Tap 3 horizontal lines in the upper left corner
    • You may instead see a circle in the upper right corner, with either your Google account photo (if you have one) or a letter of your name - tap this instead if that's an option on screen
  3. Tap My Apps & Games
  4. If there are updates available, tap Update all
  5. Should issues persist thereafter, reinstall the Phone app updates
  6. Uninstall and reinstall the Republic Wireless App

Article Created From

  • 1976423

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