Texts From iPhones Are Being Received as an Email


  • Texts can be read, but they're appearing as an attachment
  • Texts may show they came from phonenumber@vzwpix.com
  • This most often happens when the sender is using an iPhone, but can happen with Android as well



  1. Tap Contacts on the Home screen
  2. Tap the name of the contact you want to edit 
  3. Tap the Edit button in the upper right corner.
  4. Tap in Phone field
  5. Delete the email address and enter the phone number for the contact
  6. Tap Done in the upper right corner
  7. Delete the texting thread and text the individual using his/her phone number
    • The other individual with Verizon may also want to delete the texting thread


  • A contact is texting your email address instead of your phone number

Article Created From

  • 1974108

Having trouble finding the answer you’re looking for? Ask an Expert Member.
(Our Experts are not staff, but their knowledge of our service and phones is outstanding!)