Can't Receive Verification Code from Nike SNKRS App

Symptoms

  • "Not a valid phone number" when signing up for new account with Nike SNKRS

Environment

  • Nike SNKRS

Resolution

Reach out to the support team for the Nike SNKRS app to request they "whitelist" your number.

Cause

This app incorrectly reads your Republic Wireless phone number as a landline and rejects it as invalid. Your phone number can receive texts from this and any service that sends them and there are no changes required with Republic Wireless service to receive verification texts in this case. The support team for any app that misidentifies your number should be able to manually add it.

 


Article Created From

  • 1959033

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