- Texts come in without sound/ringtone
- Use the appropriate procedure below based on the model of phone in use to change the notification "behavior" and make sure the phone is set to alert you with sound:
- Ensure that the phone is not set to "silent" or "vibrate only"
- Change the ringtone as a test
- Test to ensure the speaker is working at all
- Test in safe mode to ensure another app or process is not inhibiting sound notifications
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