Not Seeing Missed Calls From When Phone Is Off

Symptoms

  • No missed call record in the Phone app

Environment

Resolution

There will not be a record of the missed call if it comes in when the phone is off. Voicemails left from such calls will be available for listening and should notify you when the phone turns on of their presence. To see a full record of calls, regardless of the phone's status on or off, please visit the account portal to view your call history.

 


Article Created From

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