Objective
- Update the cellular data profile as a troubleshooting step for cellular data connectivity issues
Environment
- Motorola Phones
- CDMA SIM card
- Android 10
Procedure
- Make sure you are in a CDMA coverage area to update your data profile
- Make sure your phone is connected to WiFi
- Go to the home screen
- Swipe down the Status bar twice
- Tap the Settings icon (lower right)
- Tap System
- Tap Advanced
- Tap System Update
- Tap Update Profile
- When the update is complete, tap OK if the message does not go away shortly