How to Update the Cellular Data Profile on Motorola Phones Running Android 10

Objective

  • Update the cellular data profile as a troubleshooting step for cellular data connectivity issues

Environment

  • Motorola Phones 
  • CDMA SIM card
  • Android 10

Procedure

  1. Make sure you are in a CDMA coverage area to update your data profile
  2. Make sure your phone is connected to WiFi
  3. Go to the home screen
  4. Swipe down the Status bar twice
  5. Tap the Settings icon (lower right)
  6. Tap System
  7. Tap Advanced
  8. Tap System Update
  9. Tap Update Profile
  10. When the update is complete, tap OK if the message does not go away shortly

 

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