Voicemail Notification Won't Go Away Despite Having No Voicemails

Symptoms

  • Voicemail notification asks to dial an 805- or 214- number to listen to a new voicemail when there are no voicemails
  • Voicemail notifications come from "Phone Services" app as opposed to the standard Phone app

Environment

Resolution

This is a known issue that is pending resolution. Please open a help ticket and ask to be attached to master ticket #1884208 to receive all updates. Please know that all voicemails that are left on the phone should still arrive normally and that this is a cosmetic issue/phantom voicemail notification. Regular voicemail notifications will come from the Phone app, not the "Phone Services" app.

 


Article Created From

  • 1884208

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