Symptoms
- Not receiving texts that contain URLs/links
Environment
Resolution
There is no resolution for this issue, as the texts are blocked by our network partner as a way to decrease the spam traffic to our network. It cannot be turned off for any individual service lines and we recommend using an email address as an alternate method of contact for any affected services.
Additional Notes
The following shorteners will be blocked in most cases:
- goo.gl
- bit.ly
- tinyurl.com
- tiny.cc
- lc.chat
- is.gd
- soo.gd
- s2r.co
- clicky.me
- budurl.com
- Bc.vc
Article Created From
- 1916646