How to Change Recurring Data When Renewing Annual Payment Option

 

Objective

  • Change the amount of recurring data when renewing annual payment option

Environment

Procedure

  1. Log into your Online Account Portal and click on the Phones icon
  2. Click on the green banner that says I WANT TO...
  3. Click on Manage annual payment renewal
  4. Click on Update Monthly Data
  5. Use the - or + buttons to add or remove data
    • Note: The amount of data you choose will be for the next year when your plan auto-renews
  6. Review your order to confirm changes and click Submit
    • If your order does not look correct then click on Cancel to start over

Additional Notes

  • If your phone is not yet set up for auto-renewal, first Enroll in Auto-Renewal for the Annual Payment Option
  • If you don't opt-out of auto-renewal prior to your bill cycle date, your annual payment option will automatically renew with your current base plan and data amount and will remain the same for the full 12 months
  • If you're increasing or decreasing the monthly data then the annual payment option will be billed and go into effect on your scheduled auto-renewal date

Article Created From

  • 1892459

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