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Phone Will Not Enable Hotspot Feature

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Alex L.

Symptoms

  • Cannot turn hotspot on despite having a solid data connection
  • "Tethering or Hotspot error: Unable to connect to data network; You may not be subscribed to Tethering or Hotspot service; please contact your phone company"

Environment

  • Motorola phones running Android 9 Pie or higher

Resolution

  1. If the phone uses CDMA service, reset the cell settings
  2. Reset the network settings

 


Article Created From

  • 1886594

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