Model Number in Samsung Phone System Doesn't Match Model Number on the Back of the Phone

Symptoms

  • Model number in Samsung phone system doesn't match model number on the back of the phone
  • Unable to activate Samsung phone
  • Activation error, such as phone has been reported lost or stolen by previous owner

Environment

  • Samsung phones

Resolution

The phone was flashed or rooted to show the compatible model but is not compatible with our services

Additional Notes

For more information, see Rooting and User Modification


Article Created From

  • 1861953

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