How to Clear Stuck CDMA Phone Credentials

Objective

  • Clear out carrier or Republic credentials on a phone that will not update

Environment

  • Cell Configuration required message will not clear out
  • CDMA phone

Procedure

  1. Power off the phone
  2. Remove the SIM card
  3. Power the phone on
  4. Refresh the Republic Wireless Activation
  5. Reset CDMA Cellular Settings
    1. Motorola, Nexus, Google
    2. 1.0 and 2.0 phones
    3. Samsung
  6. Power the phone off
  7. Insert the SIM card
  8. Power the phone back on
  9. Refresh the Republic Wireless Activation
  10. Reset CDMA Cellular Settings
    1. Motorola, Nexus, Google
    2. 1.0 and 2.0 phones
    3. Samsung

Article Created From

  • 1857486

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