WiFi Calls Route Over Cell in Areas of No Cell Coverage on Reliable WiFi Networks

Symptoms

  • Calls route over the cellular network while on WiFi
  • WiFi works fine for texting, data access

Environment

Resolution

Find the closest area of cell coverage so the phone can connect to the cellular network

Additional Notes

WiFi calling should work without ever requiring "check-ins" on the cell network,. There are also a plethora of factors that can affect WiFi calling, so please open a help ticket if issues persist or if there are other questions about WiFi calling.


Article Created From

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