Objective
- Power cycle a phone
Environment
Procedure
From the power menu
- Press and hold the power button for a few seconds until the onscreen power menu appears
- Tap “Restart” if that option is available, and then wait for your device to reboot *If you don’t see an option to restart, move on to the next method
Manual power cycle
- Press and hold the power button until your phone turns off
- Press and hold the power button until your phone turns on
Additional Notes
Power cycling is also known as "resetting". When you power cycle a device, you turn it off and then turn it back on again.
Article Created From
- Ticket Number