Why Is My Phone Using so Much Data?

Environment

Answer

Increased data usage can be caused by several reasons; ranging from increased use of the phone to viewing content that includes more videos and images. It can also be caused by a recent application or system update that may have reset settings to use cellular data by default. 

In most cases, increased usage is caused by using the phone more frequently when WiFi is not available or not connected. 

Additional Notes

To find steps to see what's using your cellular data, see Cellular Data Was Used More Quickly Than Expected

For steps to limit usage for some apps, see How to Limit or Prevent Excessive Cellular Data Usage


Article Created From

  • 1846001

Having trouble finding the answer you’re looking for? Ask an Expert Member.
(Our Experts are not staff, but their knowledge of our service and phones is outstanding!)