"Unfortunately Gboard Has Stopped" on Motorola Phones

 

Symptoms

  • "Unfortunately Gboard has stopped" error
  • Can't use the keyboard

Environment

  • Moto G1
  • Moto G3
  • Moto G4
  • Moto G4 Play
  • Moto E1
  • Moto E2
  • Moto E4
  • Moto E4 Plus
  • Moto X1
  • Moto x2

Resolution

  1. First, if you can access the Settings app, try clearing the Gboard app data:
  2. If you are unable to access your phone because you are stuck at the lock screen, or if the above fails, try seeing if you can get the Gboard app to update "automatically":
  3. If you are unable to get the Gboard app data cleared, or the Gboard app updated, then this issue will be resolved by performing a factory reset

Article Created From

  • 1819180

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