"Unfortunately Gboard Has Stopped" on Motorola Phones

Natalie H.

Symptoms

First, if you can access the Settings app, try clearing the Gboard app data:
- For the Moto E1, E2, G1, G3, X1 and X2
  - How to Clear Gboard App Data on 1.0/2.0 Phones
- For the Moto G4, G4 Play, E4, E4 Plus
  - How to Clear Gboard App Data on 3.0 Phones Running Android 7.0 Nougat
If you are unable to access your phone because you are stuck at the lock screen, or if the above fails, try seeing if you can get the Gboard app to update "automatically":
- How to Update Apps from the Google Play Store While the Phone is Screen Locked
If you are unable to get the Gboard app data cleared, or the Gboard app updated, then this issue will be resolved by performing a factory reset
- How to Factory Reset a Phone While Powered off