Samsung J3 Will Not Power On

Symptoms

  • The phone will not turn on
  • The phone does not appear to be charging
  • Black screen

Environment

  • Samsung J3

Resolution

  1. Make sure the phone is turned off
  2. Plug the phone into a wall outlet
  3. Press and hold the Volume Down and Power buttons at the same time for 20 seconds
  4. Release when the Samsung logo appears

Cause

The phone will not turn on


Article Created From

  • 1794804

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