App Not Working Properly

Symptoms

  • App not working correctly
  • App crashing

Environment

Resolution

  1. How to Force Stop an App
  2. Clear the app cache based on Android version
  3.  Clear the app data based on Android version  
  4. Tap the app. It will reopen or restart

Additional Notes

 


Article Created From

  • 1778598

Having trouble finding the answer you’re looking for? Ask an Expert Member.
(Our Experts are not staff, but their knowledge of our service and phones is outstanding!)