How to Update the Cellular Data Profile on Samsung Phones on Android 10

Objective

  • Update the cellular data profile as a troubleshooting step for cellular data connectivity issues

Environment

  • Samsung phones
  • CDMA SIM card
  • Android 10

Procedure 

  1. Make sure you are in a CDMA coverage area to update your data profile
  2. Make sure your phone is connected to WiFi
  3. Go to the home screen
  4. Swipe down the Status bar twice
  5. Tap the Settings icon, which resembles a gear
  6. Use the search toolbar in the Settings app to search for the word update
  7. Tap Update Profile
  8. Tap Update Profile, again
  9. Once the profile update is complete, tap OK

Article Created From

  •  1771606

Having trouble finding the answer you’re looking for? Ask an Expert Member.
(Our Experts are not staff, but their knowledge of our service and phones is outstanding!)