(iPhone BETA) How to Transfer Your Number from an iPhone on Republic Wireless

 This article is only for members participating in our iPhone BETA

Information contained within this article is only for members participating in our iPhone BETA. All other members, please see How to Transfer Your Number from Republic Wireless.

Overview

The following information is to help you transfer a phone number being used with an iPhone on Republic Wireless to another provider or to an Android phone on Republic Wireless


Transferring Your Number

Choose the option below that describes what you'd like to do.

Transfer Your Number to a Republic Wireless Android Phone
Before You Begin

Transferring your number from an iPhone on Republic Wireless to an Android phone on Republic Wireless will result in your number being unusable for up to 24 hours while our systems process the request and make the necessary changes to ensure your number is restored and working properly. During this time, the temporary number assigned to the phone you're transferring your number to will work as normal.

  1. Sign in to your account
  2. Under the iPhone and related number click I WANT TO...
  3. Click Transfer My Number Out
  4. Take note of your account number and update your PIN if necessary
  5. Go back to the phones page in your account
  6. Under the phone and number you'd like to transfer your number to, click I WANT TO...
  7. Click Transfer My Number In
  8. Input the number you'd like to transfer and click the green arrow
  9. Click the Provider Name dropdown and select Other at the bottom of the list
  10. Fill out your Account Number and Account PIN from step 4
  11. Click the box for Use My Republic Wireless Billing Address
  12. Click the box to Agree to the Terms and Conditions
  13. Type in the phone number you are transferring
  14. Click the checkmark
Transfer Your Number to Another Republic Wireless iPhone
Before You Begin

Ensure that the iPhone you are moving your SIM card to is compatible with Republic Wireless and is up-to-date

If you still have your SIM card

  1. Power off both iPhones
  2. Remove the SIM card from your existing iPhone
  3. Install the SIM card into your new iPhone
  4. Power on your new iPhone
  5. Ensure you are connected to WiFi
  6. Install TestFlight from the App Store and Open it
  7. Tap Continue
  8. Tap Allow
  9. Tap Install next to the Republic app
  10. Tap Open
  11. Sign in with your Republic Wireless Account email and password
  12. Tap Manage existing device(s)
  13. Tap the phone number you're wanting to transfer
  14. Tap the Settings (Gear) icon at the top right of the app screen
  15. Tap Manage Your Device
  16. Update the IMEI with your new phone's IMEI
  17. Tap Continue

If you don't still have your SIM card

  1. Order a new SIM card
    • Note: When the new SIM card arrives, ignore the information and instructions on the packaging.
  2. Once you have the SIM Card, proceed to step 3
  3. Install the SIM card into your new iPhone
  4. Power on your new iPhone
  5. Ensure you are connected to WiFi
  6. Install TestFlight from the App Store and Open it
  7. Tap Continue
  8. Tap Allow
  9. Tap Install next to the Republic app
  10. Tap Open
  11. Sign in with your Republic Wireless Account email and password
  12. Tap Manage existing device(s)
  13. Tap the phone number you're wanting to transfer
  14. Tap the Settings (Gear) icon at the top right of the app screen
  15. Tap Manage Your Device
  16. Update the IMEI and tap Continue - you'll be redirected back to the app home screen
  17. Tap the Settings (Gear) icon at the top right of the app screen again
  18. Tap Manage Your Device
  19. Update the ICCID and tap Continue
  20. Tap Confirm
  21. Tap GOT IT
  22. Go to your phone's main settings
  23. Tap Cellular
  24. Tap Cellular Data Network
  25. Use the following information to update the fields on the screen

    CELLULAR DATA
    APN: alpha
    Username: [Leave this blank]
    Password: [Leave this blank]

    LTE SETUP
    APN: [Leave this blank]
    Username: [Leave this blank]
    Password: [Leave this blank]

    MMS
    APN: wholesale
    Username: [Leave this blank]
    Password: [Leave this blank]
    MMSC: http://wholesale.mmsmvno.com/mms/wapenc
    MMS Proxy: [Leave this blank]
    MMS Max Message Size: 1048576
    MMS UA Prof URL: http://www.apple.com/mms/uaprof.rdf

  26. Restart your phone
Transfer Your Number to Another Provider
  1. Log in to your account
  2. Under the iPhone and related number click I WANT TO...
  3. Click Transfer My Number Out
  4. Use the information provided on the screen to initiate a number transfer (also known as a number port) with your new provider

Note:

  • Do NOT attempt to cancel your service until your number has been successfully transferred.
  • The number transfer (port) process is controlled by the provider that you are moving your number to. Please contact their support for any questions regarding the process.

Additional Notes

  • If the first attempt to transfer your number is unsuccessful, you'll need to update the PIN for the service line being transferred and submit a new transfer request through your new provider.
  • After confirmation date of transfer has passed there is a 72-hour window before your number transfer will complete. During this window your phone can work with both carriers. Please do not attempt to cancel your Republic Wireless account during this window as it will affect the routing of your phone number.
  • Often, the confirmation date or time differs from the time you submitted the request. The 72-hour window is from the confirmation, not the request. If you do not know the date and time of the confirmation, please reach out to your new provider.
  • Once your number has been transferred to a different provider, your Republic Wireless service line will automatically be canceled and removed from future billing
  • The number transfer request is submitted through the new provider.
  • If a user is assigned to the phone, the user must either set up their own PIN or the owner must remove the user from the phone.
  • If your new carrier tells you that Republic Wireless needs to release the number, ask them for the Firm Order Commitment (FOC) date for the number transfer. They should either have a FOC date or an error message. You may need to escalate with the new carrier to get the answer to this, but they should provide it.

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