Objective
- Swap two different phone numbers between Republic Wireless and another carrier
Environment
- Phone number with Republic Wireless
- Phone number with another carrier
Procedure
- Transfer in the number from the other carrier to an active phone on a Republic Wireless account
- The number transfer from the other carrier will deactivate the Republic number but it will stay on the account
- Once that number has finished transferring to your Republic phone, ask Republic Help to restore the number to be transferred out to the other carrier
- The phone will need to be turned off and then back on to finalize the number restoration
- Inform Republic in the existing ticket to do a skip port out cancelation to keep the phone active while the newly restored number transfers out
- Transfer out the recently restored number to the other carrier
- Once finished, a new number will be assigned to the Republic phone
- Ask Republic in the existing ticket to restore the number that was transferred from the other carrier to replace the temporary number
- The phone will need to be turned off and then back on to finalize the number restoration
Additional Notes
Anytime a number is being transferred to or from Republic Wireless there needs to be an active phone on the account
Article Created From
- 1760289