Cannot View Call and Text History for All Phones on Account

 Symptoms

  • Unable to view call or text log on phones on my account

Environment

Resolution

  1. Assign a user to the phone

Cause

A user needs to be assigned to the phone in order to view the call and text history

 


Article Created From

  • 1729178

Having trouble finding the answer you’re looking for? Ask an Expert Member.
(Our Experts are not staff, but their knowledge of our service and phones is outstanding!)