Symptoms
- Incoming calls from a specific caller are sent to Voicemail
Environment
- Moto X4
Resolution
- Open Contacts app
- Tap the Contact that is being sent to voicemail
- Tap the 3 dots in the top-right corner of the contact page
- Tap Unroute to voicemail
Cause
The contact was set to route calls to voicemail at some point.
Article Created From
- 1731661