Why Does My Phone Show I Am Using Data When Data Freeze Is Enabled?

Environment

Answer

While Data Freeze stops cellular data from being accessed on the phone, White-listed data and system apps can still use data. In order for Calling and Texting to work, data is used but our app separates data used from calling and texting from data that you've purchased.

For any issues or concerns with data use, please open a help ticket.


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