How to Test the Vibration on Motorola Phones

Objective

  • Test for Vibration

Environment

  • All Motorola Phones

Procedure

  1. Open the app drawer
  2. Open the Device Help or Moto Help App
  3. Tap the Fix Tab (Skip to Step 4 in the Moto Help App)
  4. Tap Hardware Tests
  5. Tap Vibration
  6. Tap on the green icon of the phone to test Vibration
  7. Tap Yes or No depending on if the test was successful

Additional Notes

Please remove any case and screen protector from the phone before performing any hardware tests, as they can affect the results

If the Vibration tests failed, please take a screenshot of the Hardware Test page and open a Help Ticket providing the screenshot for reference. If you already have a ticket open, attach the screenshot to your existing ticket. 


Article Created From

  • 1728299

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