Extend Home - Home Phone Adapter Set Up and Number Association

Overview

Learn how to perform the initial setup of the Home Phone Adapter by Republic Wireless and learn how to associate the adapter with a phone number to enable the Extend Home feature.


Initial Setup

Before You Begin

The following steps are required in order to initially configure your Home Phone Adapter. These steps only need to be performed the first time you set up your adapter.

  1. Remove the Home Phone Adapter, power plug, and ethernet cable from the box
    • Note: The ether cable is underneath the cardboard insert in the box
  2. Plug one end of the ethernet cable into the blue port on the back of the Home Phone Adapter and the other end into an open port on your wireless router or access point
  3. Plug one end of a telephone cable (not supplied) into the green port on the back of the Home Phone Adapter and the other end into a landline phone.
  4. Plug in the power cable
  5. Wait for all three lights on the top of the adapter to light up
  6. Once all three lights are solid, wait 5 minutes for the adapter to update
    • Note: the adapter may reboot (lights will go off and come back on) during this process

Associate a Phone Number

Before You Begin
  • Ensure that you have followed the steps in the Initial Setup section above. If you do not perform the initial setup first, your adapter and phone will not work correctly. 
  • If the phone number you want to extend is for an assigned user on your account, the user must complete the steps below.
  1. Log in to your account
  2. Go to Phones
  3. Find the phone you want to extend the number of and click I WANT TO...
  4. Click Extend My Phone
  5. Select a timezone
  6. Enter the 12-digit MAC address found on the bottom of the adapter or on the box
    • Note: The MAC address should begin with "000B82"
  7. Click Save
  8. Your home phone should ring, answer it and listen for the 4-digit PIN
    • Note: If your phone doesn't ring, you'll need to start the process over beginning with the initial setup
  9. Enter the 4-digit PIN on the association page of your account
  10. Click Save
  11. Update your E911 address
  12. Wait 10 minutes before trying to make or receive calls on your home phone
 Important Note Regarding 911 Service

The Home Phone Adapter is a VoIP device. E911 Service may be limited or unavailable in the event of a power outage or internet failure, we highly recommend you have an alternate means of contacting 911. If you make an E911 call from this device, you will be routed to a national call center. Be ready to provide the national call center with your actual location.


Additional Notes

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