Can a Tax-Exempt Status Be Applied to an Account Before Ordering or Activating a Phone?

Environment

  • Community only account or email not associated with any account
  • Wants tax-exemption status added to account before ordering phone

Answer

Tax-exemption status cannot be added to a Community Only account or before an account is created. An order needs to be placed first and taxed.

Once an order has been placed or a phone activated:

Ask to have a credit applied to your account for the value of the order's taxes. Once the account is approved for tax-exemption status, a credit for that amount will be applied.

Additional Notes


Article Created From

  • 1704723

Having trouble finding the answer you’re looking for? Ask an Expert Member.
(Our Experts are not staff, but their knowledge of our service and phones is outstanding!)