I Placed an Order for the Wrong Item

Symptoms

  • Item in order is wrong color or wrong size

Environment

  • Orders placed through Republic Wireless web store

Resolution

  1. Return the unwanted item for a refund using the Money Back Guarantee
  2. Place a new order for the correct item

Cause

Our system does not have the option to cancel or change orders at this time.

Additional Notes

Regular orders can not be canceled, however if your order is placed on backorder, it can be canceled: How to Cancel an Order That Is Back-Ordered


Article Created From

  • 1674570

Having trouble finding the answer you’re looking for? Ask an Expert Member.
(Our Experts are not staff, but their knowledge of our service and phones is outstanding!)