"An Update is Required in Order for Cell Service to Work Properly" on Moto G5 Plus



  • "Cell configuration required"
  • "An update is required in order for cell service to work properly. Tap OK now followed by OK on the next prompt. Your phone may restart automatically when completed." 
  • Unable to place calls on WiFi or cell 


  • Moto G5 Plus 


Remove and Reinstall the SIM Card 

If on CDMA:

How to Reset Cellular Settings on Motorola, Nexus, and Google Phones with CDMA SIM Card


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