Samsung S9 Locks Up After Completing Call


  • Can't end call - phone freezes
  • Error "call isn't responding" finally displays after a few minutes, which allows the call to end


  • Samsung S9
  • PPR1.180610.011 software update


If on GSM:

Reset your Network Settings

If on CDMA:

Reset the cell settings and update the data profile

If you are not sure if you are on GSM or CDMA, please check your SIM card using this guide: 

Is My Republic Wireless SIM Card CDMA or GSM?


The system update caused the cellular settings to require a reset.


Article Created From

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