Symptoms
- Can't end call - phone freezes
- Error "call isn't responding" finally displays after a few minutes, which allows the call to end
Environment
- Samsung S9
- PPR1.180610.011 software update
Resolution
If on GSM:
If on CDMA:
Reset the cell settings and update the data profile
If you are not sure if you are on GSM or CDMA, please check your SIM card using this guide:
Is My Republic Wireless SIM Card CDMA or GSM?
Cause
The system update caused the cellular settings to require a reset.
Article Created From
- 1655319
- 1667913