Does the Annual Payment Option Automatically Renew?

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Answer

If you switched to the annual payment option before 1:00 PM ET on March 16, 2020

  • Your annual payment will not automatically renew after 12 months. At the end of the 12 month period, your plan will be reverted back to a monthly plan with the same data amount chosen for the annual plan. If you would like for your annual payment to auto-renew, select this option in the Manage My Plan section of your account.

If you switched to the annual payment option after 1:00 PM ET on March 16, 2020

  • Your annual payment will automatically renew after 12 months and your plan and data selection will not change. If you do not want your annual payment to auto-renew, you can deselect this at any time after your plan goes into effect from the Manage My Plan section of your account.

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