Phone Continually Reverts Back to "Do Not Disturb"

Symptoms

  • "Do not disturb" gets set to on even though no actions are taken

Environment

Resolution

  1. Disable automatic rules for Do Not Disturb
  2. If that fails, you may need to factory reset the phone

Cause

If step 1 fails, there may be a third-party app installed that causes this issue. In previous cases, we could not determine which third-party apps may have caused this, but a factory reset did address the issue if the phone was set up "as new" and not set up from a backup after the reset.

 


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