Symptoms
- "Do not disturb" gets set to on even though no actions are taken
Environment
Resolution
- Disable automatic rules for Do Not Disturb
- If that fails, you may need to factory reset the phone
Cause
If step 1 fails, there may be a third-party app installed that causes this issue. In previous cases, we could not determine which third-party apps may have caused this, but a factory reset did address the issue if the phone was set up "as new" and not set up from a backup after the reset.
Article Created From
- 1639584