Symptoms
- Apps show downloading
- Apps don't complete the download
- "Download Pending" shows
Environment
Resolution
Try each of these steps until you find one that is helpful for you:
- Confirm that you have a working WiFi or mobile data connection
- Confirm that no other apps are updating or installed in the Play Store
- Clear the cache & data of the Play Store
- Restart your phone
- Check your storage space
- If you have an SD card, remove it
- Clear cache & data from Download Manager
- Clear cache & data from Google Play Services
- Uninstall & reinstall Play Store updates
- Check for Android system updates
- Remove & re-add your Google account to your phone
- Factory reset your phone