Apps Won't Download in the Play Store or Appears as "Download Pending"

Symptoms

  • Apps show downloading 
  • Apps don't complete the download
  • "Download Pending" shows

Environment

Resolution

Try each of these steps until you find one that is helpful for you:

  1. Confirm that you have a working WiFi or mobile data connection
  2. Confirm that no other apps are updating or installing in the Play Store
  3. Clear the cache & data of the Play Store
  4. Restart your phone
  5. Check your storage space
  6. If you have an SD card, remove it
  7. Clear cache & data from Download Manager
  8. Clear cache & data from Google Play Services
  9. Uninstall & reinstall Play Store updates
  10. Check for Android system updates
  11. Remove & re-add your Google account to your phone
  12. Factory reset your phone 

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